Last Updated: 24/04/2025
At Riad Lamalika, we strive to provide an exceptional guest experience. Please read our Refund Policy carefully to understand your rights and obligations regarding cancellations and refunds.
1. Refund Eligibility
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Full Refund: You are eligible for a full refund if you cancel your reservation at least 15 days prior to your scheduled check-in date.
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No Refund: If you cancel your reservation within 15 days of your check-in date, unfortunately, we cannot offer a refund. This includes all bookings made through our website or other third-party platforms.
2. How to Request a Refund
To request a refund, please contact us at contact@riadlamalika.com with your booking details. Refund requests will be processed based on the date of cancellation and the terms outlined above.
3. Processing Time
Once your refund request is confirmed, the refund will be processed within 7-10 business days. The amount will be refunded to the original payment method used during the booking process.
4. Special Circumstances
We understand that certain unforeseen events may arise. If you face exceptional circumstances, please contact us, and we will review your situation on a case-by-case basis.
5. Modifications to This Policy
Riad Lamalika reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the updated policy will become effective immediately upon posting.
6. Contact Us
For any inquiries regarding this Refund Policy or assistance with cancellations, please reach out to us:
Riad Lamalika