General Information
What is a riad?
- A riad is a traditional Moroccan house with an interior garden or courtyard. Riads offer privacy, calm, and an authentic local experience. Read more here
What’s the difference between a riad and a hotel?
- Riads are smaller, family-run, and built around a courtyard.
- Hotels are larger, more standardized, and often lack the same local charm or privacy. Riads focus on personal service, traditional design, and quiet surroundings.
What’s the difference between a Riad and a Ryad?
- There is no difference between a Riad and a Ryad — they are simply two spellings of the same word. “Riad” is the more common international spelling, while “Ryad” is often used in French or older European travel guides. Both refer to a traditional Moroccan house or palace built around an interior garden or courtyard, known for its peaceful ambiance, intricate tilework, and authentic charm.
- At Riad Lamalika (or Ryad Lamalika), you’ll enjoy the true essence of Moroccan hospitality in the heart of the Marrakech medina — no matter how you spell it!
Booking and Payment
How do I book a room?
- Book directly through our website, by email, or phone. You can also pay securely with PayPal on our site.
What payment methods do you accept?
- Credit cards
- Bank transfers
- Cash at check-in
- PayPal
What is your cancellation policy?
- Cancel 15 days before check-in → full refund
- Cancel within 15 days → no refund
How do I request a refund?
- Email us at contact@riadlamalika.com with your reservation info.
When will I receive my refund?
- We process refunds within 7 to 10 business days to your original payment method.
Where are you located?
Stay and Services
Is breakfast included?
- Yes. It includes fresh local ingredients and Moroccan recipes.
Is housekeeping provided?
- Yes. Daily cleaning is included
Is Wi-Fi available?
- Yes. Free Wi-Fi is available in all rooms and shared spaces.
Do you offer airport pick-up?
- Yes. Contact us to arrange your pick-up in advance.
Are pets allowed?
- No. Pets are not allowed.
Meals
Is lunch or dinner available?
- Yes. Reserve meals at least 12 hours in advance.
What meals do you offer?
- Chicken tagine – $25/person
- Meatballs tagine – $25/person
- Lamb and prune tagine – $25/person
What comes with the meal?
All meals include: – Moroccan salads – Zaalouk – Vegetable tagine – Drinks (soda, tea, still and sparkling water)Amenities
Is there a swimming pool?
- Yes. The pool is on the ground floor.
What are your check-in and check-out times?
- Check-in: 2:00 PM
- Check-out: 11:00 AM
Activities
Do you offer excursions?
- Yes. We organize cultural and nature trips.
Where can I find more info?
- See all available trips here
Requests and Policies
Can I request special meals or services?
- Yes. Let us know in advance
Can your policies change?
- Yes. We may update them when needed
